Crisis Shuttle for Youth

Middlesex County Library is excited to announce the launch of a free taxi service for youth experiencing a mental health crisis.

This joint project between Star Taxi, MINDS of London-Middlesex and CMHA Elgin Middlesex launches December 1, and will provide transitional aged youth (typically 16-25 years old) living in areas in and around the north of Middlesex County (including Lucan, Parkhill, Strathroy and Exeter) free taxi service from home to the 24/7 Mental Health and Addiction Crisis Centre at 648 Huron St, London and back.

Youth in crisis can contact Reach Out, which offers information, support and crisis services (call or text 519-433-2023 or web chat at

If youth need transportation to the CMHA Crisis Centre in London, Reach Out  will contact Star Taxi who will dispatch a Taxi Driver trained in transporting youth in crisis, to safely drive the youth to the Crisis Centre free of charge. 

Once youth arrive at the Crisis Centre, they will receive needed care and support.  Youth will be provided free transportation back to their homes. 

The development of this project has been an on-going collaboration between the Parkhill and Lucan Libraries, Star Taxi, the Canadian Mental Health Association of London-Middlesex and MINDS of London.  The group is especially grateful to MINDS, for bringing together the collaborators and funding this pilot.  

Need Mental Health Support?  Free taxi service for youth.