EI Application Assistance

In the past, many Middlesex County residents visited the Library's ERCs for assistance completing applications for government benefits. Since we are not able to that assistance in person at this time, we have developed these videos to guide you through the application process. 

At this time the Canadian Government is offering the Canadian Emergency Response Benefit (CERB) for those whose employment situation has been altered due to COVID-19.  There are two ways to apply for CERB, the first is through the Service Canada Employment Insurance Program, the second is through the Canada Revenue Agency (CRA).  To determine which method you should use to apply, complete this brief questionnaire.

If you are applying through Service Canada and the Employment Insurance Program, the first video will show you step-by-step the application for EI Regular Benefits. The second video covers the Farming Questionnaire portion of that same application (only applicable if you declare income from farming on your annual income tax return).   

There are other types of benefits available through Service Canada, including Sickness Benefits, Maternity/Parental Benefits, Caregiver Benefits and more.  These applications are similar to the application featured in the video but will not be the same.  Please ensure you have selected the correct benefit application by reviewing the information on the Service Canada website

To find more information on applying for CERB using your CRA account, visit the information page on the Government of Canada website.