Interlibrary Loan Requests

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What is an ILLO?

ILLO is library shorthand for an "Interlibrary Loan Ontario".

As part of a special agreement, you can access the collections of over 175 public libraries in Ontario, public and academic libraries across the country, the Ontario Archives, and Library and Archives Canada.

The network is a partnership between the participating public libraries, Ontario Library Service-North and Southern Ontario Library Service with support from the Ministry of Culture.

Visit the ILLO website

What can be requested by ILLO?

Books, DVDs and audiobooks that are not available in the Middlesex County Library collection. A variety of items are available, including multicultural and multi-lingual items. You can check our collection by searching our online catalogue.

Please note that items published in the current or previous calendar year may not be requested through ILLO. Instead, please suggest for purchase. If you are unsure of the publication date, contact your local library for assistance.

Microfilm requests also can be filled, but must be viewed at library branches where microfilm reader equipment is available: Strathroy Library, Parkhill Library, Lucan Library and Dorchester Library.

You will be contacted when the item is available. It will be held for SEVEN days.

Requests for renewal may be made at the local library, or by emailing before the due date. 

How do I request an ILLO?

You may request in three ways:

  1. You can call or visit any of our fifteen branches and have the staff request on your behalf. (This is the preferred method for most people.)

  2. Register for self-service requests by sending your name, telephone number and library card number in an email to our Interlibrary Loan office at

    If you send an email request to register for self-service, once you are registered you will receive via email:

    • a unique User ID and password
    • instructions on how you can place requests for books outside of Middlesex County, using the ILLO website (called INFO Ontario).
  3. Complete the form below: