For Job Seekers

EI Application Assistance

In the past, many Middlesex County residents visited the Library's ERCs for assistance completing applications for government benefits. Since we are not able to that assistance in person at this time, we have developed these videos to guide you through the application process. 

At this time the Canadian Government is offering the Canadian Emergency Response Benefit (CERB) for those whose employment situation has been altered due to COVID-19.  There are two ways to apply for CERB, the first is through the Service Canada Employment Insurance Program, the second is through the Canada Revenue Agency (CRA).  To determine which method you should use to apply, complete this brief questionnaire.

If you are applying through Service Canada and the Employment Insurance Program, the first video will show you step-by-step the application for EI Regular Benefits. The second video covers the Farming Questionnaire portion of that same application (only applicable if you declare income from farming on your annual income tax return).   

There are other types of benefits available through Service Canada, including Sickness Benefits, Maternity/Parental Benefits, Caregiver Benefits and more.  These applications are similar to the application featured in the video but will not be the same.  Please ensure you have selected the correct benefit application by reviewing the information on the Service Canada website

To find more information on applying for CERB using your CRA account, visit the information page on the Government of Canada website.


Employment Resource Centres (ERCs) are currently closed.

The Employment Resources Centres operate out of the Strathroy, Dorchester, Parkhill, Lucan and Glencoe branches.

services offered:

  • assistance with Employment Insurance applications
  • public internet access
  • WiFi internet access
  • fax machine for faxing resumes, job application and government forms
  • computer workstations to produce resumes and cover letters
  • books and materials on job searching, resume writing, interview skills, career information
  • local job postings
  • assistance from friendly, knowledgeable, trained staff

Strathroy ERC Hours
34 Frank St.
Ph: 519-245-1290

Dorchester ERC Hours
2123 Dorchester Rd.
Ph: 519-268-3451


Monday 10:00 am - 5:00 pm Monday 2:30 pm - 8:30 pm
Tuesday 10:00 am - 5:00 pm Tuesday 10:00 am - 8:30 pm
Wednesday 10:00 am - 5:00 pm Wednesday 2:30 pm - 8:30 pm
Thursday 10:00 am - 5:00 pm Thursday 10:00 am - 8:30 pm
Friday 10:00 am - 5:00 pm Friday 10:00  am - 5:00 pm

Parkhill ERC Hours
229 B Main St.
Ph: 519-294-6583

Lucan ERC Hours
270 Main St.
Ph: 519-227-4682

Monday 10:00 am - 4:00 pm Monday 10:00 am - 4:00 pm
Tuesday 2:00 pm - 8:00 pm Tuesday 2:00 pm - 8:00 pm
Wednesday 10:00 am - 8:00 pm Wednesday 10:00  am - 8:00 pm
Thursday 2:00 pm - 8:00 pm Thursday 2:00 pm - 8:00 pm
Friday 10:00 am - 4:00 pm Friday 10:00  am - 4:00 pm

Glencoe ERC Hours
123 McKellar St.
Ph: 519-287-2735

Monday 10:00 am - 4:00 pm
Tuesday 1:00 pm - 8:00 pm
Wednesday 10:00 am - 8:00 pm
Thursday 1:00 pm - 8:00 pm
Friday 10:00 am - 4:00 pm


Service Canada Outreach Services at the Strathroy Library are cancelled effective Tuesday March 17, until the end of May 2020.  The Service Canada office at 457 Richmond Street, London remains open Monday - Friday from 8:30 am to 4:00 pm.

Service Canada

A Service Canada representative regularly meets with clients at Strathroy Library to answer Government of Canada service questions. This service is drop-in only and operates:

Every Tuesday from 10:00AM - 3:30PM (closed from 12:00PM-12:30PM).

Service Canada representatives do not take in-coming telephone calls from clients at this site. To find the correct toll-free number please see the Service Canada website contacts page.

Visit the Service Canada website for more information about the Strathroy Scheduled Outreach site.

Community Employment Choices

Community Employment Choices is pleased to offer a free drop-in service at the Strathroy Library. CEC will answer questions about job seeking, assist with resumes and more.

Every Tuesday from 10:00AM - 3:00PM

Visit the Community Employment Choices website for more information about the services they offer.

Legal Health Check-Up

Legal Health Check-Up is an online questionnaire for anyone looking to access legal assistance. Many people do not know that some of their everyday problems can be helped by getting legal assistance. This questionnaire can help you determine your "legal health" and get advice or assistance from legal professionals. Legal Health Check-up was created by Halton Community Legal Services and serves communities across Ontario. 

Residents of Middlesex County:

When you complete your survey, it is sent to Neighbourhood Legal Services London & Middlesex (NLSLM). NLSLM will then contact you to provide legal advice, representation, or a referral.

For Businesses