Are you experiencing homelessness or at risk of homelessness? Do you need help accessing EI, OW or other financial support? Contact our Community Navigator Josh Smith.
Computers and Printing
Computer access and printing is available at all 15 of our locations during open hours on a drop-in basis; no appointment needed. To ensure social distancing, the number of workstations available has been limited, and we ask that you keep your visit to 30 minutes if possible.
Federal Covid-19 Benefits and Services
The federal government is offering a number of benefits to help Canadians and businesses facing hardship as a result of the COVID-19 outbreak. Full details on each of the programs can be found on the Government of Canada website.
These benefits include:
- Canada Recovery Benefit (Income support if you are self-employed or are not eligible for Employment Insurance)
- Canada Recovery Caregiving Benefit (Income support if you must stop work to care for dependents due to closures, high risk and caregiver availability)
- Canada Recovery Sickness Benefit (Up to two weeks of support if you are sick or must self-isolate due to COVID-19.)
As well as Employment Insurance (EI) for those who have lost their job through no fault of their own.
EI Application Assistance
Assistance is available in branches where ERCs are located, and limited assistance may be available at other locations. You can also contact the Community Navigator, Josh Smith for further assistance.
For those who would prefer to complete their application at home, we have created videos to guide you through the process. PLease note that the application process is subject to change at any time, and what you see in the video may not exactly match your application.
The first video will show you step-by-step the application for EI Regular Benefits. The second video covers the Farming Questionnaire portion of that same application (only applicable if you declare income from farming on your annual income tax return).
There are other types of benefits available through Service Canada, including Sickness Benefits, Maternity/Parental Benefits, Caregiver Benefits and more. These applications are similar to the application featured in the video but will not be the same. Please ensure you have selected the correct benefit application by reviewing the information on the Service Canada website.
Service Canada Outreach Services at the Strathroy Library are suspended indefinitely.
In response to COVID-19, Service Canada has launched a number of new virtual e-services to continue to provide support to individuals who need assistance to access benefits and services from their home.
The Social Insurance Numbers (SIN) is essential for accessing government services and benefits. Through the eSIN portal, individuals can submit a SIN application entirely online within a secure and protected environment.
Additionally, the eServiceCanada portal allows individuals requiring assistance from Service Canada to submit an online request and receive a callback from a Service Canada officer within two business days.
Community Employment Choices
Community Employment Choices supports businesses and job seekers in meeting the labour market needs of Middlesex County with: job training information, career planning, job search support, job placement opportunities and incentives, as well as referrals to community resources.
Visit the Community Employment Choices website for more information about the services they offer.
These YouTube videos provide an overview of online Job Boards that feature job postings for the Middlesex-London area.
The LearningHUB is a free online skills upgrading program for adults in Ontario. The program can help you improve your reading, writing, math, computer and other essential skills.
To learn more about the program and the eligibility criteria, please visit their website.
Legal Health Check-Up is an online questionnaire for anyone looking to access legal assistance. Many people do not know that some of their everyday problems can be helped by getting legal assistance. This questionnaire can help you determine your "legal health" and get advice or assistance from legal professionals. Legal Health Check-up was created by Halton Community Legal Services and serves communities across Ontario.
Residents of Middlesex County:
When you complete your survey, it is sent to Neighbourhood Legal Services London & Middlesex (NLSLM). NLSLM will then contact you to provide legal advice, representation, or a referral.