Computers and Printing
During our phased reopening process, computer access will be available by appointment only. Appointments can be booked online or by phoning 519-245-8237 and leaving a message with your contact information. For information on which branches are offering appointments and when appointments are available visit our Locations page.
If those needing documents printed, we are offering a limited printing service. Make a request and upload your document using our online form, prints can then be picked up during curbside pickup hours at your requested location.
EI Application Assistance
Employment Resource Centres (ERCs) are currently closed.
In the past, many Middlesex County residents visited the Library's ERCs for assistance completing applications for government benefits. Since we are not able to that assistance in person at this time, we have developed these videos to guide you through the application process.
At this time the Canadian Government is offering the Canadian Emergency Response Benefit (CERB) for those whose employment situation has been altered due to COVID-19. There are two ways to apply for CERB, the first is through the Service Canada Employment Insurance Program, the second is through the Canada Revenue Agency (CRA). To determine which method you should use to apply, complete this brief questionnaire.
If you are applying through Service Canada and the Employment Insurance Program, the first video will show you step-by-step the application for EI Regular Benefits. The second video covers the Farming Questionnaire portion of that same application (only applicable if you declare income from farming on your annual income tax return).
There are other types of benefits available through Service Canada, including Sickness Benefits, Maternity/Parental Benefits, Caregiver Benefits and more. These applications are similar to the application featured in the video but will not be the same. Please ensure you have selected the correct benefit application by reviewing the information on the Service Canada website.
To find more information on applying for CERB using your CRA account, visit the information page on the Government of Canada website.
Service Canada Outreach Services at the Strathroy Library are suspended indefinitely.
In response to COVID-19, Service Canada has launched a number of new virtual e-services to continue to provide support to individuals who need assistance to access benefits and services from their home.
The Social Insurance Numbers (SIN) is essential for accessing government services and benefits. Through the eSIN portal, individuals can submit a SIN application entirely online within a secure and protected environment.
Additionally, the eServiceCanada portal allows individuals requiring assistance from Service Canada to submit an online request and receive a callback from a Service Canada officer within two business days.
Community Employment Choices
Community Employment Choices supports businesses and job seekers in meeting the labour market needs of Middlesex County with: job training information, career planning, job search support, job placement opportunities and incentives, as well as referrals to community resources.
Visit the Community Employment Choices website for more information about the services they offer.
Legal Health Check-Up
Legal Health Check-Up is an online questionnaire for anyone looking to access legal assistance. Many people do not know that some of their everyday problems can be helped by getting legal assistance. This questionnaire can help you determine your "legal health" and get advice or assistance from legal professionals. Legal Health Check-up was created by Halton Community Legal Services and serves communities across Ontario.
Residents of Middlesex County:
When you complete your survey, it is sent to Neighbourhood Legal Services London & Middlesex (NLSLM). NLSLM will then contact you to provide legal advice, representation, or a referral.