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Employment Resource Centres

Employment Resource Centres operate out of the Strathroy, Dorchester, Parkhill, Lucan and Glencoe branches.

Services Offered:

  • assistance with Employment Insurance applications
  • public internet access
  • WiFi internet access
  • fax machine for faxing resumes, job application and government forms
  • computer workstations to produce resumes and cover letters
  • books and materials on job searching, resume writing, interview skills, career information
  • local job postings
  • assistance from friendly, knowledgeable, trained staff

Are you, or someone you know, at risk for, or experiencing homelessness?  Do you, or someone you know, need additional help applying for EI, OW or other financial support?  Contact our Community Navigator Josh Smith.

Service Canada at the Library

The Strathroy Library serves as Scheduled Outreach Site for Service Canada.  When at the library, Service Canada staff are available on a drop-in, first come first served basis.  

Service Canada staff are at the Strathroy Library every Tuesday, from 9:30am until 3:30pm (with a half hour lunch break at 12pm). For more information about the services available in Strathroy, as well as any service disruptions, visit the Service Canada website.

A Service Canada representative is currently visiting the Parkhill Library on the second Monday of each month, from 10:00am until 3:30pm (with a half hour lunch break at 12pm). The types of services available during these visits may be limited; please contact the Parkhill Library for more information.

Employment Insurance Application Assistance

Library staff are able to offer basic assistance and guidance to those completing online applications for Employment Insurance benefits at a library.

Library staff have also created two videos, available on our YouTube page, to help guide our users through the process.  The first video will show you step-by-step the application for EI Regular Benefits. The second video covers the Farming Questionnaire portion of that same application (only applicable if you declare income from farming on your annual income tax return).  Please note that the application process may change at anytime, without notice.  The application you complete may not be the same as the one featured.  For clarification at anytime contact Service Canada.

There are other types of benefits available through Service Canada, including Sickness Benefits, Maternity/Parental Benefits, Caregiver Benefits and more.  These applications are similar to the application featured in the video but will not be the same.  Please ensure you have selected the correct benefit application by reviewing the information on the Service Canada website

Job Searching

Job seekers can visit any open Middlesex County Library branch to use a computer or the wifi for job searching and resume writing. Printing and faxing of resumes, cover letter and other documents related to the job search process are free of charge. Library locations with Employment Resource Centres feature regularly updated local job boards. Jobs featured on the board are printed from online Job Sites that feature job postings for the Middlesex London Area. Videos containing an overview of these pages and how to use them can be found on our YouTube page:

Additional Supports

Community Employment Choices

Community Employment Choices supports businesses and job seekers in meeting the labour market needs of Middlesex County with: job training information, career planning, job search support, job placement opportunities and incentives, as well as referrals to community resources.

Community Employment Choices

The Learning Hub

The LearningHUB is a free online skills upgrading program for adults in Ontario. The program can help you improve your reading, writing, math, computer and other essential skills. To learn more about the program and the eligibility criteria, please visit their website.

The Learning Hub

Legal Health Check-Up

Legal Health Check-Up is an online questionnaire for anyone looking to access legal assistance. Many people do not know that some of their everyday problems can be helped by getting legal assistance. This questionnaire can help you determine your "legal health" and get advice or assistance from legal professionals. Legal Health Check-up was created by Halton Community Legal Services and serves communities across Ontario.

Residents of Middlesex County:When you complete your survey, it is sent to Neighbourhood Legal Services London & Middlesex (NLSLM). NLSLM will then contact you to provide legal advice, representation, or a referral.

Legal Health Check-Up

Information London

Information London is a community service directory that provides up-to-date information about essential social services for London and Middlesex, Ontario. Information London has been a trusted community resource for more than 40 years.

Affordable housing, social assistance, employment, newcomer issues, social isolation, and children's welfare are just of a few of the topics covered that address quality of life and basic needs issues. You'll also find out about upcoming events and links to downloadable and printable publications that will help you find the services you need.

Information Logo


Glassdoor gives you an inside look at jobs and companies from anonymous reviews and salary data from employees and interview canidates. Free Glassdoor access for library patrons.


Work trends and labour market information for job seekers, employers, HR professionals, educators, career counsellors and students.  Serving St. Thomas, London, Woodstock and surrounding communities. Visit their website now.