Employment Resource Centres

Employment Resource Centres operate out of the Strathroy, Dorchester, Parkhill, Lucan and Glencoe branches.

Services Offered:

• assistance with Employment Insurance applications
• public internet access
• WiFi internet access
• fax machine for faxing resumes, job application and government forms
• computer workstations to produce resumes and cover letters
• books and materials on job searching, resume writing, interview skills, career information
• local job postings
• assistance from friendly, knowledgeable, trained staff

Are you, or someone you know, at risk for, or experiencing homelessness?  Do you, or someone you know, need additional help applying for EI, OW or other financial support?  Contact our Community Navigator Josh Smith.

Service Canada at the Library

The Strathroy Library serves as Scheduled Outreach Site for Service Canada.  When at the library, Service Canada staff are available on a drop-in, first come first served basis.  

Service Canada staff are at the Strathroy Library every Tuesday, from 9:30am until 3:30pm (with a half hour lunch break at 12pm). For more information about the services available in Strathroy, as well as any service disruptions, visit the Service Canada website.

A Service Canada representative is currently visiting the Parkhill Library on the second Monday of each month, from 10:00am until 3:30pm (with a half hour lunch break at 12pm). The types of services available during these visits may be limited; please contact the Parkhill Library for more information. Passport applications are no longer accepted at the Parkhill Library.

A Service Canada representative will visit the Glencoe Library on the following dates, to offer services on a first come, first served basis:

Friday, October 4 from 10:00am until 3:30pm
Friday November 15 from 10:00am until 3:30pm

The types of services available during these visit may be limited, contact the Glencoe Library for more informaiton.

Employment Insurance Application Assistance

Library staff are able to offer basic assistance and guidance to those completing online applications for Employment Insurance benefits at a library.

Library staff have also created two videos, available on our YouTube page, to help guide our users through the process.  The first video will show you step-by-step the application for EI Regular Benefits. The second video covers the Farming Questionnaire portion of that same application (only applicable if you declare income from farming on your annual income tax return).  Please note that the application process may change at anytime, without notice.  The application you complete may not be the same as the one featured.  For clarification at anytime contact Service Canada.

There are other types of benefits available through Service Canada, including Sickness Benefits, Maternity/Parental Benefits, Caregiver Benefits and more.  These applications are similar to the application featured in the video but will not be the same.  Please ensure you have selected the correct benefit application by reviewing the information on the Service Canada website. 

Job Searching

Job seekers can visit any open Middlesex County Library branch to use a computer or the wifi for job searching and resume writing. Printing and faxing of resumes, cover letter and other documents related to the job search process are free of charge. Library locations with Employment Resource Centres feature regularly updated local job boards. Jobs featured on the board are printed from online Job Sites that feature job postings for the Middlesex London Area. Videos containing an overview of these pages and how to use them can be found on our YouTube page:

Additional Supports