Digital Collections - Help

A valid Middlesex County Library card and PIN are required to enjoy all of these services.

Don't have a Middlesex County Library card? We offer a virtual membership!  Apply online now

For basic troubleshooting tips, watch our Troubleshooting Library Apps video.

For additional technical support, please email:, call 519-245-8237 or contact us via Facebook

Struggling to find content you like on cloudLibrary and Hoopla?  Try our Personalized Picks service and get a customized list of suggestions from Library Staff.

axis 360

Axis 360 is a new eBook and digital audiobook 'Quick Pick' collection from Middlesex County Library. Items loan for 14 days, so check back often to see if today might be your lucky day! Please note that items cannot be placed on hold with Axis 360, but they can be added to your wishlist to make them easier to find when you log back in. 

Need some help? 

Visit the Axis 360 Support Page 

Check out our guide to Getting Started with the Axis 360 app.

eBooks from Axis360 can also be transferred to your eReader using Adobe Digital Editions. Refer to our guide for more details on this process Getting Started with the Axis 360 and Adobe Digital Editions.

Gale Presents: Udemy

Gale Presents: Udemy is an on-demand elearning platform that offers more than 4,000 high-quality, on-demand video courses taught by instructors across 75 categories in the areas of business, technology, and design.

Middlesex County Library patrons can access Udemy through their web browser or by using the Udemy for Business app. A Google or Microsoft account is also needed to sign in. If you don't already have one, Google and Microsoft accounts are free.

Need some help?

Learn about creating a Google Account

Learn about creating a Microsoft Account

Visit the Udemy for Business Help and Support site

or download our Getting started with Udemy PDF


Kanopy is an on-demand streaming service that provides access to more than 20,000 independent and documentary films ─ titles of unique social and cultural value from The Criterion Collection, The Great Courses, Media Education Foundation, and thousands of independent filmmakers. It also includes Kanopy Kids; a selection of specially curated content aimed at kids 2-8.

Need some help? 

Check our Kanopy FAQ, visit the Kanopy Support page or check our guide to Getting Started with Kanopy.


cloudLibrary is Middlesex County Library's eBook and Digital Audiobook provider. Content from cloudLibrary can be enjoyed on your computer, eReader, or downloaded directly to your mobile device using the cloudLibrary app. 


Need some help? 

Check our cloudLIbrary FAQ, visit the cloudLibrary Support page or download one of our guides:

Getting started with the cloudLibrary app (on your Apple or Android mobile device)
Getting started with Adobe Digital Editions (on your PC or Mac computer, transferring to an eReader)
Getting started with cloudLibrary for Kindle Fire & HD please note that cloudLibrary is currently not compatible with Kindle Paperwhites or the Kindle e-ink devices

Download Adobe Digital Editions and find more information about using Adobe Digital Editions with cloudLibrary on their website.


Creativebug features award-winning art & craft video classes taught by experts. Download patterns, templates & recipes. Classes for kids, too. Create your account by visiting the Middlesex County Library Creativebug page, then watch in your web browser, or download the app!

Need some help? 

Check out our Getting Started with Creativebug guide,

or visit the Creativebug Frequently Asked Questions page

Gale Courses

Gale Courses offers a wide range of highly interactive, instructor led courses that you can take entirely online. Courses run for six weeks and new sessions begin every month.

Need some help?

Visit the Gale Courses Help page or download our updated Getting Started with Gale Courses guide.

Hoopla Digital

Hoopla is a digital service that offers thousands of movies, tv shows, audiobooks, eBooks, and comics, which you can stream or download. Items from Hoopla can be enjoyed on your computer, on your television via a set-top digital box (ie Apple TV) or downloaded directly to your mobile device using the Hoopla app. 

Each library card holder is limited to 8 items per month from Hoopla.  Occasionally Middlesex County Library users may find that our system-wide daily cap of Hoopla items has been reached.  If you experience this issue, we apologize for the inconvenience and suggest that you try again the next day. 

Need some help?

Visit the Hoopla Help site or download our updated Hoopla Quick Tips guide.

Mango Languages

Mango Languages is a language learning resource offering courses in more than 70 languages.

Need some help?

Visit the Mango Troubleshooting Page or download our updated guide for Getting Started with Mango Languages


Pressreader gives you online access to newspapers and magazines from over 100 countries in over 60 languages. View in your web browser or download the Pressreader app.

Need some help?

Visit the Pressreader Help Center or download our updated guide for Getting Started with PressReader

Watch our video on how to find the London Free Press on Pressreader