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Items by Mail

This service has been suspended, as all Middlesex County Library locations have resumed full service levels.  

This temporary service is intended for patrons unable to visit an open branch due to reduced open hours, or for other concerns related to COVID-19.

If you are homebound, live in a care facility or lack access to transportation, or supporting someone in one of these situations, contact our Outreach Services staff by email at outreachservices@middlesex.ca or call 519-245-8237 and leave a message.

How does Items by Mail work?

We are temporarily offering all patrons the option to have library materials delivered by Canada Post.  To use this option simply select "Mail My Items" as the pickup location when placing holds. Please note that interlibrary loan items cannot be sent by mail. 

Illustration of a letter and mail box

Items being mailed are checked out to the patron at the time they're placed in the mail.  Items are checked out for an additional week, to account for time spent in the mail. Books are checked-out out for 4 weeks and DVDs for 2 weeks.

Items received by mail can be returned to the exterior book return at anyone of our 15 locations.

A valid Middlesex County Library card is required to use this service.

If you don't yet have a Middlesex County Library card, you can visit anyone of our open locations during curbside hours to get one!  Please bring proof of ID and proof of address (a driver's license covers both); you will be asked to complete a brief registration form. 

If you are a Virtual Card holder, or your library card is expired, you will need to upgrade your card before requesting items by mail. This can be done by visiting any open location, anytime during their service hours. Please be sure to bring the library card you were mailed, ID and proof of address with you.

If you need assistance to place holds, or have any other questions, please contact a branch during open hours, call us at 519-245-8237, email us at librarian@middlesex.ca or complete the form on our Contact page.