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Software Migration Update

Middlesex County Library has moved to a new software system.  While we are making every effort to ensure disruptions for patrons are minimal, some services will be impacted.  We thank you for your understanding and patience while we make this change to serve you better.

Our website search bar has still not been updated, we are working on a solution. 

Most Services Have Resumed:

  • Update your bookmarks!  Our online catalogue can now be found at catalogue.middlesex.ca
  • Library staff can assist you with placing holds and renewing items in branch or over the phone.
  • You can access your online account to view your check-outs, place holds and renew items.  Please note that it may take until Saturday, June 27 for items checked out or returned during the week of June 15-20 to be reflected on your account.

Changes You Should Know About:

  • Middlesex County Library is going fine free!  Any overdue fines that were on your account will be cleared, and overdue fines will not be charged on any items going forward.  Replacement fees will still be charged for unreturned or damaged items.
  • Beginning immediately the hold pick-up period for all items will be five open days. 
  • Your online account will have a new look! Information previously found using 'My Bookshelf' can now be found in your 'Account Portal':
    • access your account portal when logged in by clicking or tapping the person icon in the upper right hand corner of the screen and selecting the 'Account Portal' button.
    • Using our catalogue on your computer?   Use the menu along the left hand side to navigate. 
    • Using our catalogue on your mobile device? Look for the three lines in the upper right, below the search bar.  Tapping this icon will open the menu.  
    • On both you'll find your checkouts, holds and reading history under 'Checkouts and Requests'.
    • Reading history will still be available, however books that are no longer owned by Middlesex County Library will not be listed. Only books and DVDs still in our collection will appear.
  • In order to maintain up to date demographic information to better serve our communities, we will be asking for your birthdate when you renew your card, or when registering for the first time.
  • To ensure information has carried over correctly, library staff may ask you to verify your address.
  • The MyLibrary app will no longer be available, but our new app will be launching soon!  Watch for more information to come.

Services Returning at a Later Date:

  • Extended Hours in Coldstream, July 22
  • Adelaide Metcalfe NovelBranch, July 22
  • Self-Checkouts, July 22
  • Online fee payment, as soon as possible